World-class care that’s singularly focused on the individual.

International patients receive globally recognized care along with a world of comfort.

Discover why Northwestern Medicine’s standard of care is more than just about leading-edge treatments – it’s also about leading the patient through a truly comforting experience from start to finish.

​A Personalized Patient Experience:
With a clear focus on you and your needs, our team will work with you and your traveling companions to ensure you feel welcome and comfortable from the time you arrive until you are ready to return home.

Northwestern elevates the patient experience through personalized support.

Your patient experience at Northwestern includes personalized support and assistance throughout your entire healthcare journey. As your partners, we take great care in assisting with the details of your stay. This means handling the big things, like providing resources to help with travel planning. It also means doing the little things, like personally welcoming you and your companions to Northwestern Medicine. We can also supply resources for accommodations outside of the hospital if necessary.

Support services include:
  • Providing concierge services
  • Assisting with dietary requirements
  • Connecting you with places of worship

Northwestern creates an individualized plan that’s focused on the patient.

We understand the importance of collaboration between your physicians in your home country and the physicians at Northwestern in developing your personalized treatment plan. Our International Health representatives coordinate all your appointments to make the most of your time here. We are available to escort you to and from appointments, and we will arrange for medical interpretation services as needed. If a hospital stay is required, you will be welcomed into our world-class facilities, designed with private rooms for added comfort as you heal.

Coordination services include:
  • Coordinating the transfer of medical records
  • Offering translation and interpretation services as needed
  • Providing all pricing information with a commitment to Billing Transparency

Northwestern combines world-class care with first-class amenities.

Our hospital-based services are conveniently located on our downtown Northwestern Memorial Hospital medical campus, where you can easily walk from one building to another and many are connected with sky bridges. Northwestern was one of the first hospitals to dedicate private rooms to all patients and continues to do so to this day. Private rooms are proven to improve patient outcomes and encourage a closer, more collaborative relationship with the care team. They also provide additional comfort and privacy for patients and their families, offering maximum natural light and city views.

Hospital amenities include:
  • Libraries, information centers, lounges and places to relax
  • A host of dining options and various gift shops
  • Located in a world-class city that attracts over 50 million visitors each year
Northwestern Medicine International Health