The Patient Experience
Welcoming patients from around the globe.
Start Your Journey to Better Health
Northwestern welcomes patients from around the globe who seek advanced treatment for a variety of medical conditions. With a clear focus on you and your needs, our team will work with you and your traveling companions to ensure that you feel welcome and comfortable from the time you arrive until you are ready to return home.
Supporting Your Journey
Patients who travel to Northwestern receive personal support and assistance throughout the healthcare journey. As your partners, we take great care in assisting with the details of your stay, such as helping with travel arrangements and welcoming you and your companions at the airport. We also help arrange accommodations outside of the hospital as necessary, taking into consideration both the length of time you will be in Chicago and your preferences.
Chicago welcomes over 50 million visitors annually from all over the world and Northwestern Medicine welcomes patients from around the globe seeking world-class medical care.
Coordinated Medical Care
We understand the importance of collaboration between your primary care physician and the physicians at Northwestern to develop your personalized treatment plan. Once we understand your unique healthcare needs, our International Health representatives will coordinate appointments to make the most of your time here. We are available to escort you to and from appointments and we will arrange for medical interpretation services as needed. If a hospital stay is required, you will be welcomed into our world-class facilities where we offer expert care in a healing environment. Our rooms are private and designed for comfort as you heal.
Most importantly, patients choose Northwestern Medicine because every day we transform lives.
The Amenities of Home, Away from Home
Our hospital-based services are conveniently located on our downtown Northwestern Memorial Hospital medical campus, where you can easily walk from one building to another and many are connected with sky bridges.
While you are here, you can find many amenities within our facilities including:
We offer great convenience and comfort for our patients and their families by having services housed on one central campus.
Additional personalized services